Janice Nall is director of the division of e-health marketing at the National Center for Health Marketing, where she leads the Centers for Disease Control and Prevention’s communication technology efforts. She is responsible for managing Web portals and other e-health and new-media initiatives.
Nall is the former manager of the Usability Solutions Group at the General Services Administration. Her work there helped increase the usability of U.S. government Web sites and other communication technologies by providing federal Web developers and communicators with policy, guidance, tools, resources and training. Nall was also involved in the development of a cross–agency usability program that included the Usability University program and the U–Group e-newsletter.
Prior to joining GSA, Nall served as chief of the communication technologies branch for the U.S. Department of Health and Human Services National Cancer Institute (NCI) in the National Institutes of Health. Her responsibilities included usability, accessibility, emerging technologies, graphic design, and other user-interface issues for NCI’s communication-technology products and services.