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IBM Releases Telework Study

The IBM Center for the Business of Government recently released a study highlighting the progresses of government agencies’ implementation of telework opportunities.

Following the passage of  “The Telework Enhancement Act of 2010,” the report examines the four agencies that have most successfully implemented telework programs and offers recommendations to federal managers for the development of telework policies.

The agencies featured in the case studies include: Defense Information Systems Agency, the Federal Deposit Insurance Corporation, the United States Patent and Trademark Office and the National Institutes of Health.

While telework has been proven to benefit both employees and employers, the formation of its policy remains to be an issue.

Dr. Scott Overmyer, author of the report, wrote it strives to offer “practical implementation advice to agency leaders and front-line managers faced with implementing the newly-enacted law expanding telework opportunities to over one million federal workers.”

Some of the recommendations Overmyer offered included revisions in the establishment of plans and policies, management of the telework environment and the accessibility of technology to teleworkers.

According to the report, “managers should embrace a more proactive and ‘inclusive’ management style.”

Additionally, “agencies should include telework technologies in agency budgets, but allow employees to use their own equipment when practical.”

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