DHS’ privacy office and its office of the chief information officer developed the eFOIA app for users to access the FOIA library and website and get updates on documents, conference calls, stakeholder meetings and other events related to the agency, DHS Chief Privacy Officer Karen Neuman wrote in a blog post published Tuesday.
Neuman said DHSÂ has updated its online submission form and introduced a Web-based option for checking the status of information requests.
DHS has experienced a 20 percent drop in backlog related to FOIA requests as of July 1 due to the implementation of such efforts, she noted.