Gina Loften, a vice president and chief innovation officer at IBM‘s federal arm has said government agencies should adopt cognitive computing systems in order to facilitate the analysis of data derived from Internet-of-Things-based systems and devices.
Loften wrote in a Federal Times article published Monday the three ways on how agencies can improve service delivery through the implementation of cognitive systems.
One of these ways is the use of cognitive platforms to provide citizens with customized suggestions and insights about government services, she noted.
Loften also cited that such systems have the potential to uncover connections in large volumes of data and assist individuals in their decision-making processes.
“As solutions become even more sophisticated, governments will be able to use data generated from the Internet of Things to encourage citizens to be more proactive about their personal needs and help the government continually improve how it serves the public,” she added.