IBM’s Dan Chenok has said the government should work to identify and respond to cyber threats in a way that does not prevent government agencies, commercial firms and citizens from using technology platforms that serve them.
Chenok, executive director of the IBM Center for the Business of Government, wrote in an article published Thursday that improvement of cybersecurity posture is one of four mission areas he identified as key for the government.
He recommended that public agencies adopt tools to protect information technology systems and mobile devices from potential cyber threats, as well as to leverage the use of biometrics for access control measures.
Chenok noted that government should employ cognitive computing tools, analytics and other approaches to improve the delivery of services to citizens.
The government should “involve the public in framing public policy through crowdsourcing, sentiment analysis, and similar innovations,” he added.