The Defense Department has opened a new call and outreach center that will provide confidential peer support to active duty national guardsmen, reservists, service members and family members via 24/7 chat, phone and text.
DoD said Tuesday the “BeThere” peer support call and outreach center will have staff members that include veteran service members as well as family members of veterans who will look to support callers on inquiries regarding career and general life problems.
“We are honored to support our service members and their families as they get connected to needed resources through the support of those who have also served our country,” said Wendy Lakso, the Defense Suicide Prevention Office’s director for outreach and education.
Triwest Healthcare Alliance oversees the administration of the BeThere Call and Outreach Center in 50 states and offers worldwide service via live chat, DoD noted.
“This unique population deserves and will receive our full focus in offering high-quality, easily accessible assistance,” added Dave McIntyre, TriWest Healthcare Alliance president and CEO.