U.S. citizen satisfaction of federal government services has dropped by 1.1 percent to 68.9 in the American Customer Satisfaction Index, according to the 2018 ACSI Federal Government Report released Tuesday. The report
MoreA new American Customer Satisfaction Index report has found that citizen satisfaction with federal government services received a score of 68 out of 100 in 2016, up 6.4 percent from 63.9 in 2015.
More by Jane Edwards