The Department of Homeland Security has created a new office to improve how DHS interacts with the public and delivers services to customers. DHS said Wednesday it named Dana Chisnell, a user
MoreThe Office of Management and Budget has provided quarterly updates to the President’s Management Agenda and shared progress on the second PMA priority, which seeks to transform federal service delivery and customer
More by Jane Edwards
Gina Loften, a vice president and chief innovation officer at IBM‘s federal arm has said government agencies should adopt cognitive computing systems in order to facilitate the analysis of data derived from Internet-of-Things-based
More by Jane Edwards