Mina Hsiang, formerly senior adviser for delivery at the U.S. Digital Service (USDS), has been appointed as administrator of USDS. Hsiang is the first Asian American and the first woman to serve
MoreA new audit report by Online Trust Alliance has found that 60 percent of federal websites failed in terms of privacy, security and consumer protection practices, GCN reported Wednesday. OTA assessed approximately
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A new American Customer Satisfaction Index report has found that citizen satisfaction with federal government services received a score of 68 out of 100 in 2016, up 6.4 percent from 63.9 in 2015.
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The Centers for Medicare and Medicaid Services looks for a professional who can concurrently serve as chief information officer and director of the Office of Enterprise Information at CMS. CMS said in a USAJobs notice posted Wednesday
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David Nelson, former chief information officer of the Centers for Medicare and Medicaid Services, has been appointed to a similar role at the Nuclear Regulatory Commission. He has managed CMS’ $2.6 billion information technology portfolio as well as helped
MoreOnline Trust Alliance‘s 2016 Online Trust Audit and Honor Roll has included the online federal health insurance exchange portal and the White House’s official website on a list of top sites based on OTA’s
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The Government Accountability Office has identified several vulnerabilities in the Centers for Medicare and Medicaid Servicesâ technical controls for systems that support the federal health insurance marketplace. GAO said Wednesday it found insufficient
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Rick Holgate, outgoing president of the American Council of Technology, believes dialogue between government and industry has evolved beyond fiscal year 2013’s sequestration and government shutdown events, Federal News Radio reported Tuesday. Michael
MoreMina Hsiang, health data lead for the U.S. Digital Service, has outlined how the team used big data tools to change the user experience with Healthcare.govite, Fedscoop reported Thursday. “It was a huge
MoreSylvia Mathews Burwell, secretary for Health and Human Services, has appointed a new operations manager for HealthCare.gov and other key federal healthcare programs. HHS said Friday that former Optum executive Andy Slavitt
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