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Tag Archives: social media

Profile: Justin Herman, Federal Social Media Lead at GSA

Justin Herman serves as manager of government-wide social media and digital engagement programs within the General Services Administration‘s citizen services and innovative technologies office. He leads federal efforts to transform public service delivery and oversees the SocialGov network, which comprises more than 1000 digital service leaders at more than U.S. …

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FBI’s Michael Steinbach: Terrorists Using Viral Messaging Tech to Spread Propaganda

Michael Steinbach, assistant director of FBI‘s counterterrorism division, spoke before the House Homeland Security Committee Wednesday on the impact of the Internet and social media on the spread of terrorist messages. Steinbach told lawmakers that terrorists such as the Islamic State group use technology to inspire and recruit individuals to either join …

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FBI’s Michael Steinbach: Domestic, Int’l Collaboration to Help Efforts Against Domestic Terror

Michael Steinbach, assistant director of FBI‘s counterterrorism division, told a subcommittee of the House Judiciary Committee that the bureau continues to monitor homegrown violent extremists and foreign fighters joining the Islamic State group. In the testimony published Thursday on the FBI website, Steinbach told the subcommittee on crime, terrorism, homeland security and investigations …

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Jeh Johnson: DHS, Army to Increase Cooperation to Combat Evolving Threats

Homeland Security Secretary Jeh Johnson has called for closer cooperation between his department and the U.S. Army to counter threats and address public concerns through fact-based dialogue and messaging, DoD News reported Tuesday. Jim Garamone writes Johnson noted the need to align efforts, particularly in counterterrorism, as threats evolve and terrorists utilize technology to recruit fighters and …

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GSA Unveils Toolkits for Federal Social Media Efforts; Justin Herman Comments

The General Services Administration‘s DigitalGov office has released three new social media tool kits to aid federal agencies’ social engagement efforts in support of the SocialGov program, Fedscoop reported Monday. The federal social media policy development tool kit on Hackpad, a USAID guide for social media outreach in developing countries and the revised federal social media …

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Dinand Tinholt: Capgemini Report Tackles Innovation as New Focus for European e-Gov’t Sites

Capgemini has published a report for the European Commission that tackles how European governments can harness new technologies to deliver public services. “With wider services now in place, governments across Europe should now focus on innovating to streamline customer communications with citizens to increase satisfaction and close the gap on expectations,” …

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GSA Unveils New Crowdsourcing Contest Hosting Tool

The General Services Administration has introduced a new Web-based tool for government agencies to build and manage crowd-sourcing contests, GCN reported Friday. Mike Cipriano writes the WordPress-based ideation platform is intended to help users create challenges, integrate public voting into the judging criteria, formulate submission guidelines and develop social media …

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