Sen. John Kerry (D-Mass.) is calling on the Office of Personnel Management to outsource USAJobs.gov. According to FederalTimes.com, Kerry sent a letter to Federal CIO Steven VanRoekel urging him to end OPM’s effort to insource the website.
The USAJobs site relaunched in early October and has been a source of difficulty for thousands of users. There have been complaints of error messages, login difficulties and problems with the search engine, among others.
OPM has failed to get a handle on all of the issues but recently said it had fixed the capacity problems that kept people from accessing the site and was focused on fixing search engine problems.
Prior to OPM’s takeover, Monster.com had been managing the website. Monster.com is based in Kerry’s home state of Massachusetts. In his letter, Kerry wrote “These breakdowns again raise real questions about the decision to take this operation in-house.”