Gwynne Kostin is a director within the General Services Administration, where she serves as head of mobile in the GSA’s office of citizen services and innovative technologies.
She works with federal agencies to provide citizens mobile access to the federal government.
She previously served as director of GSA’s center for new media and citizen engagement, where she worked to engage government and citizens through development of cross-agency tools, policies and services. The agency says she launched the government’s free, policy-compliant “build-a-blog” platform apps.gov NOW and the contest platform Challenge.gov.
Before joining GSA, she served as director of new media for the Department of Homeland Security, where she worked to leverage new technologies for creating the department’s first social media strategy. She also developed a cross-agency web communications model for disaster response and led new media communications and strategy for the department’s 22 agencies.