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GAO Notes Incomplete Agency Reports on Telework Initiatives

GAOThe Government Accountability Office says government agencies are struggling to track and measure progress in implementing telework goals required under the law, Fedscoop reported Monday.

Colby Hochmuth writes that a recent GAO report shows the Office of Personnel Management partially addressed two of seven reporting requirements of the Telework Enhancement Act and less than 50 percent of agencies have established statistical telework objectives.

Several officials said their agencies have experienced cost issues when implementing information technology for telecommunication support, according to the report.

“Without a timetable for completion and agreement of stakeholders affected by this strategy, there is no assurance OPM’s efforts will achieve the telework data collection system it needs or that an alternative collection and reporting strategy will be developed,” the GAO said.

The GAO urged OPM to help agencies set goals for monitoring telework progress and to include cost savings from such programs in its next report to Congress.

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