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Profile: David McClure, GSA Associate Administrator for Citizen Services, Innovative Technologies

David McClure
David McClure

David McClure serves as associate administrator for the General Services Administration‘s Office of Citizen Services and Innovative Technologies, where he works to identify and apply new technologies for government operations and services.

The office works to make government operations more open and transparent to the public through the use of technologies and is responsible for running USA.gov, the federal government’s central online portal.

McClure was appointed to the role in 2009 when the office was known as the Office of Citizen Services and Communications after previously serving as managing vice president for Gartner’s government research team.

At Gartner, he led the company’s global government research agenda and analyst support functions and served as lead researcher on government information technology management practices.

He has also served as VP for e-government and technology at the Council for Excellence in Government and is also an 18-year veteran of the Government Accountability Office, where he conducted reviews of large-scale systems development and IT management functions across the government.

Between 1996 and 2001, he served as an ex-officio member of the Federal Chief Information Officer Council.

McClure also was a member of the Obama-Biden transformation, innovation, and government reform transition team, which examined federal agency IT plans and status for the incoming administration.

GSA credits McClure with helping to form federal government IT reform legislation such as the Clinger-Cohen Act of 1996, which created federal government CIOs and IT business-case requirements, and the e-Government Act of 2002.

He is a three-time recipient of the Federal Computer Week’s “Top Federal 100” award, was elected a member of the National Academy of Public Administration in 2009 and received AFFIRM’s Governmentwide IT Leadership Award in 2010.

McClure holds both a bachelor’s and a master’s degree in political science from the University of Texas, as well as a doctorate in public policy from the University of North Texas.

He also completed post-graduate work in IT management at Harvard University and George Washington University.

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