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SolarWinds Survey Indicates Federal IT Workers Back Automation Plans

federal ITA recent SolarWinds survey of 162 information technology professionals in the government indicates growing support for IT automation and further investment plans.

The IT management company said Wednesday 67 percent of respondents identified increased productivity and 84 percent pointed to savings in time and money as benefits of automation.

Other results indicate the numbers of IT professionals already implementing or planning to implement automation of IT processes in their agencies:

  • 77 percent have fully automated help desks
  • 58 percent say network configuration management gets the most time and money savings after automation
  • 63 percent have plans to automate in 2014
  • 33 percent (two-thirds) are in the process of automation
  • 60 percent are investing or planning to invest in automation

The survey also determined budgets as the top challenge to successful automation, followed by integration with current systems and training.

Chris LaPoint, vice president for product management at SolarWinds, said investment in automation technologies continues because of returns on investment.

The company also noted 53 percent of respondents said their teams have not hired additional staff in the past two years.

“Given that the majority of IT teams aren’t growing, it’s especially critical that IT management products are easy to evaluate, quick to deploy without expensive consultants, and that they integrate seamlessly,” LaPoint said.

The survey was conducted in December 2013 and administered to IT professionals in federal, local and state governments, public academic institutions and public IT contractors and consultants.

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