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FDA Looks to Small Businesses for Social Media Monitoring of Risk Communications

SocialMediaThe Food and Drug Administration is seeking information from small businesses on social media tools for monitoring communications about the risks of products that fall under the agency’s watch.

FDA released solicitation on Tuesday for resources to analyze its risk communication programs through social media buzz reports, dashboard and quarterly surveillance data.

Potential vendors will be required to develop a self-service social media monitoring tool with a dashboard that displays updated reports.

FDA wants to produce reports using real-time and historical data from that dashboard, enter queries and revise searches for targeted topics.

The dashboard will also be designed for FDA to generate automated estimates of buzz volume, trend data, threshold alerts, sentiment analysis and visual graphics.

The contractor will work to gather and detect adverse incidents and food-borne diseases through trends in online consumer conversations, according to the solicitation.

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