The Department of Homeland Security has received a report from its inspector general advising the construction of a disaster recovery system on its virtual desktops for teleworkers to access the agency’s network during a disruption, Fierce Government IT reported Wednesday.
Ryan McDermott writes the disaster measure recommendation is in response to the transition of agency remote workers to cloud-based services and a workplace-as-a-service platform.
Users have access to a virtual desktop on a DHS data center server to perform tasks with an interface similar to an office computer, according to the report.
The virtual desktop’s settings and wallpaper can be customized through a user profile management system, Fierce Government IT reports.
McDermott writes auditors have also recommended an alternative processing site for telework system users to access and recover data during an emergency.