Stephen Warren, chief information officer at the Department of Veterans Affairs, said Tuesday the agency is interested in acquiring a commercial scheduling technology that can be integrated into its electronic health record system, FCW reported Tuesday.
Adam Mazmanian writes that VA will hold a meeting with contractors and issue a request for proposals for the EHR scheduler module next week.
The agency wants to have a new medical appointment management tool in the Veterans Health Information Systems and Technology Architecture by the end of fiscal year 2015, according to FCW.
Warren told a Senate committee hearing Tuesday that scheduling and other administrative functions within VistA are “not supported at the level they needed to have been.”
FCW reports that a recent internal audit has found that schedulers at 70 percent of VA health facilities use workarounds to the agency’s online appointment system.