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David Bray: FCC Starts Website Design, Usability, Content Revamp

David Bray
David Bray

The Federal Communications Commission has begun consulting with industry experts on how to enhance the design, usability and content of the FCC.gov website.

Through a revamp of its online presence, the agency seeks to provide better information and services to its stakeholders, FCC said Sept. 5.

FCC Chief Information Officer David Bray said an initial survey found that most of the visitors to the site comprise public officials, the press, engineers and technologists, lawyers and consumer advocates.

The agency will roll out the project in three phases, but it expects a working prototype to be ready by January 2015.

FCC said it intends to define the needs of its target audience and modify the website’s search capabilities during the initial phase, moving on to design and content as priorities for Phase Two.

Bray indicated that the last stage of the project will be dedicated to updating the FCC.gov intranet.

FCC will seek to incorporate public feedback and recommendations into the modernization effort, which will involve a lot of testing and further refinement, the CIO said.

The project will also include infrastructure upgrades from legacy systems, he added.

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