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GSA to Launch Program Office to Guide Gov’t Adoption of Shared Services

GSAThe General Services Administration hopes to foster further use of shared services across government by establishing a program office that will standardize the process of adoption and address identified challenges, Federal News Radio reported Thursday.

Emily Kopp reports that the CIO Council has requested Dominic Sale and his team at GSA’s Office of Governmentwide Policy to set up the program to coordinate efforts between government and shared-services providers.

GSA intends the program to provide “data-driven advisory services for agency executives, helping them with their toughest policy implementation challenges, including migrating to shared solutions,” a government source told the station.

Challenges include acquisition, funding and customer readiness, said John Sullivan, director of the agency’s Information Resources Management Division.

The unnamed source noted that GSA is not planning to mandate adoption of shared services but instead hopes to facilitate a “healthy marketplace” for shared services.

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