Dan Tangherlini: GSA Aims to Transform Gov’t Service Delivery Through Partnership, Technology

Dan Tangherlini
Dan Tangherlini

Dan Tangherlini, administrator at the General Services Administration, has said the agency implemented collaborative initiatives to find technology-based methods that he believes could improve service delivery across the government, FCW reported Thursday.

Tangherlini spoke with reporter Colby Hochmuth about the organization’s work to help other agencies deliver services to the public by using digital technology.

He said the GSA sought ideas from staff members through its Great Ideas Hunt and formed the 18F digital services team with the intent to drive mission efficiency.

“It’s part of a broader set of initiatives in the administration to dramatically and radically transform service delivery in a way that the American people expect and, frankly, deserve,” he told Hochmuth.

Tangherlini noted the agency also seeks to adopt a platform intended to consolidate the agency’s acquisition services as well as to increase transparency for contractors.

He also believes a good management team at any agency brings together executives who offer perspectives on government and industry matters.


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