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Matt Goodrich: FedRAMP Website Updates Key on Info Availability, Stakeholder Education

Matt Goodrich
Matt Goodrich

The General Services Administration emphasized wider availability of information on the FedRAMP cloud computing initiative and user experience with updates to the program’s website that went live in March, FedRAMP’s director has told Executive Gov.

Matt Goodrich, who has led the FedRAMP initiative for GSA since September 2011, also said the agency has included a new feature that gives users sets of tips and cues each week in an effort to counter potential misconceptions among cloud stakeholders in government and industry.

“We looked at successful websites across government industry to see how they were doing their websites in terms of user experience, user-centric design and federal accounts,” he said.

“When you go to FedRAMP.gov, you can see people get what they want quicker, they see the information they want to see and so far everyone has really great things to say.”

Goodrich spoke to ExecutiveGov ahead of Thursday’s FedRAMP forum hosted by the Potomac Officers Club — which is owned by this website’s parent company Executive Mosaic — for a wide-ranging conversation that touched on other FedRAMP topics, such as the cultural changes within agencies.

Security was once the largest barrier at agencies but has now been removed and replaced by a culture shift that sees agencies become more of a consumer of systems, Goodrich said.

“You are outsourcing that to the cloud provider. Taking in and managing those data seeds and reports is proving to be difficult,” Goodrich said.

“Education is one of the things we are focused on. The FedRAMP roadmap gives that classical guidance on how to do that.”

Return to ExecutiveGov Friday to read our full conversation with Matt Goodrich for more of his insight and perspective on FedRAMP, where he offers an outlook for the year ahead on the larger cloud transition at agencies and FedRAMP’s role in that shift.

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