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John Marshall: Legislation Needed to Increase Govt Adoption of Shared Service Strategies

shared servicesThe U.S. government needs legislation to encourage federal agencies to implement more outsourcing methods for their organizational processes, according to John Marshall, founder and CEO of the Shared Services Leadership Coalition.

Marshall wrote in an opinion piece for FCW published Monday that he believes making shared service requirements into law can ensure continued use of the business model.

“Legislation can accelerate shared services by creating a vision of a modern future state and directing the executive branch to pick up the pace in defining key roles and responsibilities,” he stated.

He added a legislative framework on the practice should be developed to authorize federal shared service providers to use business-like investment strategies as well as address reporting, assessment and oversight issues.

The Office of Personnel Management consolidated government payroll functions among four cross-agency service providers in 2009, according to Marshall.

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