In a Q&A posted Friday on the Wall Street Journal, Dye said federal CFOs can highlight the effect of increased engagement on an agency’s performance based on analytical data.
He pointed to data from the private sector that shows employee engagement linked with sales, customer satisfaction, turnover, efficiency and innovation.
“In my experience, when the CFO leads on this issue, it gets as much or more attention than when it’s sponsored just by HR,” he added.
Dye also noted that initiatives should focus on practices that provide or foster meaningful work, hands-on management, a positive work environment, growth opportunities and trust in leadership.
He said in the Q&A that agencies should work to establish employee engagement as part of the fabric of agency culture.