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Deloitte’s William Eggers: Internet of Things Tech Can Bolster Public Services

networkA report by Deloitte‘s GovLab think tank indicates that early adopters of Internet of Things technologies in government have begun to see a transformation in the delivery of public services by utilizing connected devices.

Deloitte said the “Anticipate, Sense and Respond: Connected Government and the Internet of Things” report identifies changes in the elimination of routine tasks, enhancement of capabilities and partner engagement.

“This new wave of technology that includes wearables and any other object that can be connected to the Internet will ultimately change everything about the way the public interacts with government,” said William Eggers, director of public sector research at Deloitte’s services arm.

“Public sector organizations have opportunities to employ IoT devices to improve outcomes for the public good, and should start analyzing their operations for opportunities to do so today.”

Deloitte noted that government agencies can potentially apply IoT technologies in the areas of public education, public safety and public water utilities.

Deloitte University Press published the GovLab report.

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