LaVerne Council, chief information officer of the Department of Veterans Affairs, has outlined her framework for the development of VA’s information technology operations based on best practices and emerging technologies, Fedscoop reported Thursday.
Billy Mitchell writes that Council highlighted her focus on improved user experience and increased innovation as elements in the IT transformation efforts.
Council also indicated the VA currently explores innovative approaches to drive IT operations, including the use of Internet of Things technologies.
“It’s an area that’s going to be high in collaboration… and one in which we need to be sure we’re walking lockstep with where external industry is going,” she told Fedscoop after a Government Information Technology Executive Council event.
She said the increased use of mobile devices among veterans could link the adoption of IoT with improved veteran experience, the report said.