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Shaun Donovan Gives Q1 2016 Updates on CAP Goals, Unveils Federal Services Council

Shaun Donovan
Shaun Donovan

The White House has announced developments on cross-agency priority goals to improve the delivery of government services to the public for the first quarter of fiscal year 2016.

Shaun Donovan, director of the Office of Management and Budget, wrote in a White House blog entry posted Wednesday that OMB has launched the Core Federal Services Council as part of the customer service CAP goal.

Donovan said the new council will comprise representatives from 28 federal programs and will work to improve citizens’ experience with the federal government through the use of best practices, journey mapping and feedback collection.

He noted that the implementation of the Category Management program in 2014 in an effort to streamline the government acquisition process has resulted in the elimination of at least 700 duplicate contracts for professional services and generated approximately $2 billion in annual savings.

The Energy Department teamed up with the National Science and Technology Council to unveil two websites designed to provide students information on federally funded programs that seek to promote science, technology, engineering, and mathematics education, Donovan wrote.

He also cited the two solar energy procurement contracts awarded by the General Services Administration in December 2015 in support of the current administration’s renewable energy goals.

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