Digital transformation through cloud platforms, analytics and cognitive computing will transform the way the government delivers services, IBM executives Dan Chenok and Matt Spaloss wrote in a blog post published Monday.
Chenok and Spaloss said agencies can apply new design thinking and agile methods as they work on efforts to focus on user experience.
Cognitive systems could help the government scale big data and support both analysis and investigation functions, Chenok and Spaloss wrote.
They added President Barack Obama’s $3.1 billion information technology modernization budget request could hep minimize operating costs and spur agencies to allocate savings for modernization initiatives in the future.
Chenok serves as executive director at the IBM Center for the Business of Government and Spaloss is an executive in IBM’s global business services segment.