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VA Launches New Online Form for Healthcare Applicants; Sloan Gibson Comments

healthcare systemThe Department of Veterans Affairs has rolled out a web-based tool designed to help veterans gain access to VA’s healthcare enrollment form.

According to a VA blog entry posted Thursday, the new healthcare application tool available on vets.gov is the default access system for veterans who would apply for benefits in addition to the existing 10-10EZ paper form.

“In order to improve access to care, we reviewed many of the steps veterans must take to receive that care and found that improvements needed to be made in the initial application to improve the veteran experience and remove barriers that hinder access,” said Sloan Gibson, VA deputy secretary.

“Veterans could previously apply for health care online, but the user experience was often frustrating, and the process required VA employees to generate paper applications that were manually entered into our eligibility verification and enrollment processing systems,” Gibson added.

Gibson said the new application form is in the form of HTML “that requires nothing more than an internet connection and 15-45 minutes of your time depending on the complexity of the application.”

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