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DeCA to Seek More Customer Savings Calculations Under New Approach

BudgetThe Defense Commissary Agency plans to establish a new approach for commissaries to calculate and monitor customer savings more frequently than what the current system requires.

The Defense Department said Friday DeCA also aims to compare commissaries’ prices with those of the private sector through a “market basket of products” that consumers usually buy.

“We hear from our military families that they sometimes find lower prices on selected items outside the gate,” said Joseph Jeu, DeCA director and CEO.

“For the first time through this new approach, we will compare our prices with local grocers on a more frequent basis to better inform our customers of potential cost savings over stores in their nearby community,” he added.

Jeu noted the new approach will not affect patrons’ out-of-pocket expenses.

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