An online survey from the U.S. Postal Service‘s inspector general indicates a majority of U.S. residents support the concept of drone-delivered packages than those who do not with an additional large group of respondents have yet to decide.
USPS ‘ IG surveyed 1,465 U.S. residents that are aged 18 to 75 years old in efforts to determine public opinion on drone delivery, according to a report published Oct.11.
Respondents expect drone delivery to be offered within the next 5-10 years and the public’s primary concern is drone malfunction, USPS’ IG said.
The survey also showed that exposure to information on drone delivery drives interest in the concept and respondents regard one-hour delivery as the technology’s most interesting application.
USPS’ IG noted it may be too early to launch drone delivery since the service could impact overall brand positivity.
Association with drone delivery could help optimize the Postal Service’s ratings in terms of innovation, USPS’ IG said.