The Government Accountability Office has called on the Employment and Training Administration, Federal Law Enforcement Training Centers and Environmental Protection Agency to take additional steps to maintain their ability to fulfill mission goals.
GAO said Dec. 20 that the three agencies managed to handle their declining resources through workforce restructuring in the ETA’s Office of Foreign Labor Certification, EPA’s use of the Lean Six Sigma process-improvement methodology to assess agency processes and the reduction of nonessential services at FLETCs to save costs.
Auditors found further opportunities for the top management at those agencies to reduce costs and continue to achieve their missions.
GAO cited FLETC’s work on the Online Campus initiative meant to provide law enforcement training and ETA’s Unemployment Insurance program as examples of areas where improvement is needed.
GAO recommends FLETC finalize its plan for the Online Campus and ETA systematically identify lessons learned by the UI program to help respond to future downturns.