The Departments of Justice and Homeland Security aim to provide “user-friendly” technologies for employees in an effort to mitigate threats and address mission needs, MeriTalk reported Wednesday.
William Snelson, associate director of operations at DOJ’s U.S. Marshals Service, told MeriTalk that federal employees must match the technological skills of adversaries to stay ahead of threat actors.
Snelson, who spoke at an event hosted by the Armed Forces Communications and Electronics Association, added that employees’ user experience must be optimized in areas such as mobile applications and data accessibility.
Daniel Tanciar, deputy executive director of policy, program analysis and evaluation for Customs and Border Protection‘s office of field evaluation, said DHS is working to develop user-friendly technology for employees including a mobile passport system.
Tanciar added DHS needs to rely on technology to meet its mission and that the department will continue to apply mobile technology and analytics in its data management and threat detection efforts.