DISA Launches Electronic App for Federal Background Checks; Raju Shah Comments

The Defense Information Systems Agency has introduced an electronic application designed to help federal security clearance applicants submit applications for background investigations.

DISA said Friday the National Background Investigation Services’ program office implemented eApp, which is meant to replace the current Electronic Questionnaires for Investigations Processing system.

Raju Shah, program manager of NBIS, said the organization aims to gather feedback from an upcoming usability study of  1,000 eApp users at the U.S. Army in an effort to refine the tool.

Shah added that NBIS plans to commence the app’s public rollout by the fourth quarter of the current fiscal year.

The tool is designed to help operators collect and assess investigation data from users, as well as help re-applicants access information from their previous applications.

Congress directed DISA in 2016 to lead the Defense Contract Management Agency, Office of Personnel Management and other Defense Department components in the development, test, operation, maintenance and security of federal background checks.

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