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GSA Seeks to Adopt Automation for Operational Efficiency, Savings

The General Services Administration plans to implement robotic process automation at the agency to improve operational efficiency and reduce costs, FedScoop reported Tuesday.

GSA Administrator Emily Murphy described the initiative during the 2018 Imagine Nation ELC conference, noting that the adoption of RPA is meant to supplement the agency's data-driven efficiency efforts that resulted in $900M worth of savings in fiscal year 2017.

Murphy, a 2018 Wash 100 awardee, said that adopting RPA “in and of itself will save 10,000 hours of work a week” and would give the GSA “that ability to reskill the workforce to high-value work.”

The RPA initiative aligns with the President’s Management Agenda, which the White House promulgated earlier this year.

The PMA calls on federal agencies to transition “time, effort and funding” from the performance of repetitive administrative and compliance tasks “toward accomplishing mission outcomes” through various strategies including the use of tools like automation.

The GSA seeks to roll out RPA within the year.

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