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Study Shows Wait Time Reduction in VA-Based Care Services

The American Medical Association published a study reflecting the reduction of wait time in government-based veteran health care compared to private sector clinics. The "Comparison of Wait Times for New Patients Between the Private Sector and United States Department of Veterans Affairs Medical Centers” covered 15 major metropolitan locations and focused on primary care, dermatology, cardiology and orthopedics, VA said Friday.

Results indicate shorter wait times between 2014 and 2017 for VA-based care services compared to private sector counterparts in primary care and specialty care areas except orthopedics. The average wait time for government-based orthopedics services is still longer than that of the private sector. The study also reflects increasing customer satisfaction in VA-based care services.

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