Suzette Kent: Public Trust is Next Priority for Federal Tech Modernization

Federal Chief Information Officer and 2019 Wash100 Award winner Suzette Kent said the administration’s modernization efforts for 2019 include building public trust with new technologies supporting government operations, such as automation and artificial intelligence, Nextgov reported Wednesday. She said the effort comes as the government already made progress in updating policies supporting federal digital transformation.

“Last year you heard me talk a lot about updating policies,” Kent said during the recent ServiceNow Federal Summit. “The reason we did that was to get rid of the barriers and unlock the ability for agencies to aggressively pursue” modernization.

She said the government needs to foster public trust and confidence using analytics, automation, natural language processing and AI. To do that, the administration should increase transparency in its digital transformation efforts, particularly in the use of algorithms and data. Kent said that she will apply new technologies to protect citizen privacy and improve information sharing between agencies this year.

The Wash100 award, now in its sixth year, recognizes the most influential executives in the GovCon industry as selected by the Executive Mosaic team in tandem with online nominations from the GovCon community. Representing the best of the private and public sector, the winners demonstrate superior leadership, innovation, reliability, achievement and vision.

Visit the Wash100 site to learn about the other 99 winners of the 2019 Wash100 Award. On the site, you can submit your 10 votes for the GovCon executives of consequence that you believe will have the most significant impact in 2019.

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