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Amyx Completes CMMI for Services Level 3 Appraisal to Improve Customer Satisfaction; Satya Akula Quoted

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Amyx has successfully completed a Capability Maturity Model Integration (CMMI) for Services v 1.3 Level 3 appraisal for its Professional Services Projects, which will improve customer satisfaction, the company reported on Friday

“Adding to our appraised CMMI and registered ISO processes, this appraisal enables Amyx to achieve even higher levels of customer satisfaction, improve the organization’s professional service offerings, and improve management and programmatic processes,” said Satya Akula, President and CEO of Amyx, Inc.

Amyx’s appraisal was performed by Process Works. With the company’s new rating, it will enable Amyx to improve and maintain customer satisfaction, deliverables and project performance. 

CMMI is a capability improvement framework that provides guidance on how an organization develops and delivers products and services that ultimately improve their performance.  The framework is widely used by leading organizations around the world to improve services to meet the needs of customers and end users.

The integration will provide advanced support to customers as well as the company’s work on contracts, including work with the U.S. Air Force and Defense Logistics Agency, awarded in Aug. 2019.

Amyx has secured prime contracts with the U.S. Air Force, the Defense Logistics Agency, the Army National Guard and the U.S. Department of Agriculture

In support of the Air Force Global Strike Command Cyber Surety Contract, Amyx will continue to provide cybersecurity expertise and experience supporting the Department of Defense and Federal agencies. Amyx will also support the Wyoming Air National Guard and the 153rd Command and Control Squadron by developing innovative technical solutions and cybersecurity.

For the Defense Logistics Agency, Amyx won the contract to enable an enterprise-wide Electronically Stored Information Disclosure and Discovery (ESIDD). Amyx will implement a multi-phased approach using the e-Discovery Reference Model (EDRM) to develop a requirements baseline and establish a system architecture to support new software and processes.

About Amyx

Amyx’s Mission is to exceed our customers' expectations on every contract. To provide an environment which encourages, recognizes, and rewards the extraordinary contributions of our employees. To advance the wellbeing of the communities in which we work. 

Amyx’s Vision is to be the preferred provider and trusted partner to our Federal customers and business partners for Management and Information Technology support services on programs of national importance.