Viasat Inc. has announced today its commitment to meet the FCC's "Keep Americans Connected" pledge and will work with its residential and small business customers to keep them connected, lessening potential health and economic impacts associated with the coronavirus, the company announced on Monday.
Mark Dankberg, chairman and CEO of Viasat commented, "We understand this is an extremely unsettling time for many of our customers as the world confronts the threat of COVID-19. Our goal is to help provide internet continuity to all of our customers who count on us to stay connected—whether at home or at work.”
In alignment with the FCC's request to all Internet Service Providers (ISPs), Viasat has pledged for the next 60 days to not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic.
In addition, the company will waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic. Viasat also plans to open its Wi-Fi hotspots, in conjunction with partners, to any American who needs them.
“We are committed to enable our customers to stay informed, productive and connected to friends, family, colleagues and loved ones," added Dankberg.
Viasat is a global communications company that believes everyone and everything in the world can be connected. For more than 30 years, Viasat has helped shape how consumers, businesses, governments and militaries around the world communicate. Today, the Company is developing the ultimate global communications network to power high-quality, secure, affordable, fast connections to impact people's lives anywhere they are—on the ground, in the air or at sea.