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GSA Uses $150M in COVID-19 Relief Funds to Finance Digital Services Projects; Robin Carnahan Quoted

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The General Services Administration (GSA) will use $150 million to fund 14 projects that aim to provide citizen-facing digital services for pandemic recovery. 

GSA said Monday that it will get these funds from the American Rescue Plan Act of 2021, which addresses the federal government’s pandemic-driven needs for improved cybersecurity and technology modernization.

The effort aims to augment the transparency, efficiency and security delivered with digital services. Each project will fall under one of the three lines of effort: recovery, rebuild and reimagine.

Projects aiming to support recovery include cloud adoption investments, child tax credit assistance, COVID-19 rental relief and the automation of farmers’ debt relief processes.

Efforts to rebuild from the pandemic-damaged world aim to streamline identity verification, create inclusive design patterns and verify income for public benefits.

GSA also seeks to reimagine the USAGov platform, Wifi access, locating child care services, voter information access, government technologist workforce building and investments under the 10X program.

The agency’s Technology Transformation Services will observe due diligence and other best practices from the 10x program, which aims to produce innovative technologies from raw ideas.

“From making it easier for families to access child care services to helping farmers access debt relief programs, these projects address some of the most pressing issues people face in their daily lives,” said Robin Carnahan, GSA administrator.