Tag Archives: call center

DoD Launches Mobile App to Connect Service Members to Resources; Matthew Donovan Quoted

Matthew Donovan

The Department of Defense (DoD) has launched its My Military OneSource mobile app that will connect service members and families to support resources. The mobile app will provide a customized way for users to experience the Military OneSource, one of the military’s flagship support programs. DoD’s app will deliver a fast, 24/7 gateway to personalized military benefits, access to experts and guides for the military.

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FTC-Lockheed Identity Theft Recovery Website Gets ACT-IAC Award; Scott Gray Comments

The Federal Trade Commission and Lockheed Martin have received recognition at an American Council for Technology and Industry Advisory Council event for FTC’s identity theft recovery website developed by Lockheed. Lockheed and FTC received the “Impacter Dynamite Award” at the 2016 ACT-IAC Igniting Innovation Awards event for IdentityTheft.gov, a website that …

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OPM: Sequestration Could Delay Retirement Claims Processing

The Office of Personnel Management has said the government-wide budget cuts could put the agency behind its target time to process retirement benefits, according to a Federal News Radio article. Jack Moore writes sequestration has cut short the call-center hours of the agency’s retirement services employees from 7:40 a.m. to 5 …

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