Tag Archives: change management

New IRS Office Starts With IT Pilot Projects to Simplify Business Processes; Mitchell Winans Quoted

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The Internal Revenue Service’s newly established enterprise digitalization and case management office is designing information technology pilot projects to improve taxpayers’ experiences by going paperless and streamlining business processes.

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DoD to Deploy EHR System to Four More Bases in September

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The Department of Defense will roll out in September its new electronic health records system to four additional bases in California and Idaho, the Military website reported Wednesday. DoD will field the Cerner-built MHS Genesis EHR system at three California-based sites - Travis Air Force Base, Army Health Clinic Presidio and Naval Air Station Lemoore – and at Mountain Home Air Force Base in Idaho, effective Sept. 7.

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Emily Murphy: IT Modernization, Customer Experience Among Key Capacities GSA Requires

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Emily Murphy, head of the General Services Administration, told Federal News Network in an interview published Tuesday that she has been focusing on four key capacities GSA needs and those are information technology modernization, customer experience, change management and data and analytics. “If I can help implement those, it’s going to help GSA expand to meet the needs our customers come to us with in a way that I couldn’t even begin to imagine today,” she said.

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Federal Officials Cite Slow Acquisition Process, Change Management as Hurdles to Health Innovation

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Government officials discussed the challenges to federal health care innovation during an event hosted by the American Council for Technology - Industry Advisory Council, Nextgov reported Wednesday. Terry Adirim, deputy assistant secretary for health services policy and oversight at the Department of Defense, cited poor change management and slow procurement process as obstacles to innovative projects.

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