Deloitte Digital, in partnership with Salesforce, has introduced a new offering that will combine its experience in large scale contact center transformations and human-centered design to enhance customer experience for contact centers. "Deloitte Digital is focused on elevating the human experience for customers, members, citizens and agents – and with Salesforce, we can enhance the way service is performed at every touchpoint," said Dave Couture of Deloitte.
Read More »Deloitte Names Matt Gentile as Head of Government and Public Services Advisory Practice
Deloitte has appointed Matt Gentile, the company’s principal with Deloitte Risk & Financial Advisory, Deloitte Transactions and Business Analytics, as the new head of Deloitte’s government and public services Advisory practice. “In the last decade at Deloitte, I’ve had the pleasure of serving dozens of dynamic clients with world-class talent in our government practice,” said Gentile.
Read More »Deloitte, NASCIO Publish 2020 Cybersecurity Study; Meredith Ward, Srini Subramanian Quoted
Deloitte and The National Association of State Chief Information Officers (NASCIO) have published a 2020 Cybersecurity Study, "States at Risk: The Cybersecurity Imperative in Uncertain Times," Deloitte reported on Wednesday. The study has been created through responses from 51 U.S. state and territory enterprise-level chief information security officers (CISOs).
Read More »Greenhouse Consulting Names Jay Jones as Managing Director; Bill Rossello Quoted
Greenhouse Consulting has appointed Jay Jones as managing director. Jones has nearly three decades of sales, business development, capture management and marketing experience in complex consulting and service environments. Jones served as vice president for business development, strategic partnership and planning, capture management and marketing for the Health and Civilian Solutions Division at General Dynamics Information Technology (GDIT).
Read More »GSA Awards Deloitte, Esper Contract to Advance AI Technology; Julie Dunne, Bob De Luca Quoted
The General Services Administration (GSA) has awarded its multiple year, $9.9 million contract to Deloitte Consulting and Esper through GSA's Commercial Solutions Opening (CSO) authority. The Centers of Excellence (CoE), within the agency’s FAS Technology Transformation Services (TTS) office, and the Federal Systems Integration and Management Center (FEDSIM) have collaborated to leverage artificial intelligence (AI) and machine learning (ML) technology solutions.
Read More »JAIC, Deloitte Work on Cloud-Based AI Development Space; Nand Mulchandani Quoted
The Department of Defense’s (DoD) Joint Artificial Intelligence Center is working with Deloitte to develop a prototype of a cloud platform that could enable developers to create uses for AI under an $80 million contract awarded in August 2020. Mulchandani said the JCF will accommodate open-source platforms and other development tools.
Read More »Army Official Jonathan Moak Nominated for New Financial Management Role
Jonathan Moak, principal deputy assistant secretary of the U.S. Army for financial management and comptroller, has received President Trump's selection for a higher-level role. Trump intends to nominate Moak for the role of assistant secretary of the Army for financial management and comptroller.
Read More »Sen. James Lankford: Federal Gov’t Must Assess Industry Best Practices on Telework
Sen. James Lankford, R-Okla., has said the federal government needs to reinvent its telework policies and ensure that emerging cybersecurity threats are “seriously considered” in policy dialogues. “We have a responsibility to ensure federal workforce strategies are relevant, cost effective and well thought out," he said.
Read More »Deloitte Releases Midyear Aerospace and Defense Industry Outlook to Report Effects of COVID-19
Deloitte has recently released its Midyear Aerospace and Defense Industry Outlook that has analyzed the effects of the COVID-19 pandemic on the commercial aerospace, defense sectors and Mergers and acquisitions (M&A) activity, the company reported on Thursday.
Read More »Deloitte Names Asif Dhar to Lead LSHC Practice; Seema Pajula Quoted
Deloitte has appointed Dr. Asif Dhar to succeed Doug Beaudoin, former chief information officer. Dhar will lead the company’s life sciences and health care (LSHC) practice in the United States effective immediately, Deloitte reported on Monday.
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