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Tag Archives: Department of Veterans Affairs

VA Incorporating Customer Experience Principles Into CFR’s Core Values Section

The Department of Veterans Affairs is set to add a set of customer experience principles to the core values and characteristics section of its Code of Federal Regulations, Nextgov reported Friday. “Maintaining a sustained organizational commitment to, and institutionalized focus on, the voice of the customer is a critical component of modernizing VA to meet the needs and expectations of veterans, their families, caregivers and survivors,” according to the final rule scheduled for publication on Federal Register Monday.

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VA Boosts Efforts to Implement Forever GI Bill

The Department of Veterans Affairs said that it's on track to meet the new deadline to implement the Forever GI Bill to expand education benefits for veterans, service members and their families, Federal News Network reported Wednesday. Initially, VA intended to begin processing education as well as housing benefits under the law in August. However, the agency adjusted the schedule to Dec. 1, 2019 to secure contracting support and resources.

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VA, Virta Health Form Diabetes Treatment Partnership

The Department of Veterans Affairs is teaming with Virta Health, a San Francisco-based healthcare company, to manage the condition of patients and offer non-invasive treatments with type 2 diabetes. The partnership will allow 400 veterans to join the Virta Treatment program, to assist patients in maintaining glycemic control without the need for medicines, VA said Monday. The agency added that the treatment will be provided for free at a span of 12 months.

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White House Announces Gears of Government President’s Award Winners

The White House announced on Monday that the recipients of the Gears of Government President’s Award, which seeks to acknowledge the contributions of federal employees and teams who help improve the lives of U.S. citizens. “These awards recognize not just the front-line mission employees, but also those teams and individuals that are strengthening our country to be a more modern, effective government to better serve their fellow citizens,” Margaret Weichert, deputy director for management at the Office of management and Budget, said in a statement published Monday.

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VA Deploys Open-Source App to Streamline Agency Operations

Employees from the Department of Veterans Affairs developed concepts for platforms that help streamline agency operations through the open-source Light Electronic Action Framework web application, FCW reported Friday. A panel of judges selected pitches from VA health centers in South Carolina, Tennessee and Florida as winners in the business management, employee onboarding and scheduling topic areas as part of this year's LEAF conference in Virginia. 

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VA Continues Efforts to Implement Mission Act; Robert Wilkie Quoted

The Department of Veterans Affairs is working to augment its health care system with new implementations as part of the Maintaining Internal Systems and Strengthening Integrated Outside Networks or MISSION act. The legislation, passed in 2018, intends to streamline the delivery of health care services and help veterans access more care options that suit their needs, VA said Monday.

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VA Applies 3D Printing to Health Care

The Veterans Health Administration, an agency within the Department of Veterans Affairs, is implementing the use of 3D printing in medical activities, Nextgov reported Wednesday. Doctors at Puget Sound Medical Center leverage additive manufacturing to simulate surgeries. Meanwhile, doctors from other hospitals use the technology to produce customized braces.

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VA Integrating Financial, Acquisition Systems for Latest IT Upgrade

The Department of Veterans Affairs plans to integrate its acquisition and financial management systems to improve how the agency buys technologies as part of its ongoing modernization program, Government CIO Media & Research reported Monday. “Longstanding in VA, we've not had an integrated acquisition and finance solution,” said Terry Riffel, deputy assistant secretary of financial management business transformation at VA.

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James Gfrerer: VA Plans to Complete Partial Cloud Migration by 2024

James Gfrerer, the Department of Veterans Affairs chief information officer, said during the recent ACT-IAC Health Innovation Summit that the department intends to migrate 350 applications to the cloud by 2024, Fedscoop reported Wednesday. Gfrerer noted that the number of current and new applications to move to a cloud environment comprises half of the department’s portfolio.

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Federal Officials Cite Slow Acquisition Process, Change Management as Hurdles to Health Innovation

Government officials discussed the challenges to federal health care innovation during an event hosted by the American Council for Technology - Industry Advisory Council, Nextgov reported Wednesday. Terry Adirim, deputy assistant secretary for health services policy and oversight at the Department of Defense, cited poor change management and slow procurement process as obstacles to innovative projects.

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