Tag Archives: digital services

The IRS has submitted a report to Congress outlining strategies to improve the taxpayer experience, employee training and organizational structure to comply with the provisions of the Taxpayer First Act of 2019. The agency’s Taxpayer Experience Strategy includes six components, including expanded digital services, proactive outreach and education and enterprise data management and advanced analytics. 

The General Services Administration (GSA) will integrate its digital assets and tools it has created to ensure the agency operates as efficiently as possible by reengineering agency business processes. David Shive, chief information officer of GSA, said that the agency will work to become a “true, end-to-end digital entity.” GSA will continually improve systems and services throughout the acquisition life cycle to improve efficiency. 

Lumen Technologies and VMware have partnered to advance edge compute, networking and security. Under the partnership, Lumen will deliver edge services, using integrated VMware technologies. The collaboration will help enterprises expand across data centers, cloud and edge, as well as move business applications that require low latency and efficient localization closer to digital interactions.

Noblis has appointed Christoph Wollersheim as division director of Advanced Analytics and Digital Services for the company’s Federal Civilian Solutions mission area, Noblis announced on Monday.

Steampunk has  appointed Matt Warren as  chief executive officer (CEO) to lead the enterprise in drive growth, the company announced on Wednesday.

Axon has partnered with the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) to equip agents and investigators with the Axon Investigator suite of solutions and body cameras to support the Federal Joint Task Forces, the company announced on Monday. 

The Office of Management and Budget has yet to issue guidance for federal agencies to implement provisions for a new law intended to digitize government services to ensure such services are accessible to the public, NextGov reported on Monday. President Trump signed the 21st Century Integrated Digital Experience Act on Dec. 20 and federal agencies have until June 18 to create action plans to carry out the law’s provisions.

The General Services Administration plans to launch a blockchain pilot initiative this summer as part of the agency’s Emerging Citizen Technology program that seeks to explore how artificial intelligence and new technologies can be integrated into digital government services, Federal News Radio reported Monday. Justin Herman, manager of social media and digital engagement …

President Donald Trump has established a new White House office to upgrade the federal government’s information technology systems and change the way the government delivers digital services to citizens, Federal News Radio reported Monday. Jason Miller writes Chris Liddell, director of strategic initiatives at the White House, will lead the …

The Justice Department is looking for a professional to serve as digital services director at DOJ’s office of the chief information officer. DOJ said in a USAJobs notice posted Thursday the selected candidate will lead the creation of a digital services office and work with stakeholders across the federal government to optimize digital services. The role …