Tag Archives: enterprise it as a service

Hanscom AFB to Roll Out Enterprise IT System to USAF, USSF; Col. Justin Collins Quoted

Enterprise IT System

Hanscom Air Force Base (AFB) is slated to implement a consolidated service desk and catalog system that will support more than 700,000 users worldwide. The first wave of the Enterprise IT-as-a-Service (EITaaS) platform features integrated security management capabilities, automated compliance checks and regular hardware and refresh updates, the U.S. Air Force said Monday.

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USAF Rolls Out New Service Desk Under Bigger IT Effort

usaf-rolls-out-new-service-desk-under-bigger-it-effort

The U.S. Air Force has launched a proof-of-concept service desk that uses artificial intelligence to support airmen whether at flight or at base, Federal News Network reported Monday. The new platform is part of USAF's wider enterprise information technology-as-a-service or EITaaS effort that aims to digitally transform the service branch.

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