Tag Archives: IRS

Tax Reform Expert Nancy Sieger Named IRS’ Full-Time CIO; Chuck Rettig Quoted

Internal Revenue Service

Nancy Sieger, who has been the Internal Revenue Service's (IRS) acting chief information officer for almost two years, will take up the role on a full-time basis. She served as the agency's associate CIO for applications development and held other roles related to tax reform and operations in the agency.

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IRS Uses Bots to Simplify Contracting Work; Andrea Kadish Quoted

Internal Revenue Service

The Internal Revenue Service (IRS) employed bots to quickly implement telecommunications security language across all of the agency's contracts, GCN reported Friday. The Digital Accountability and Transparency Act of 2014 prompted IRS to adopt the DATA Act Bot that works to increase the Federal Procurement Data System's accuracy and transparency.

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Ken Corbin to Take IRS Chief Taxpayer Experience Officer Role

Internal Revenue Service

Ken Corbin, wage and investment commissioner at the Internal Revenue Service (IRS), will assume the position of chief taxpayer experience officer at the agency. He will also help IRS disseminate information on industry trends, taxpayer expectations and customer service practices. Corbin manages over 35,000 employees and oversees annual tax filing activities in the U.S. in his current capacity as W&I commissioner.

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IRS Outlines Taxpayer Experience, Employee Training Strategies in Congressional Report

Internal Revenue Service

The IRS has submitted a report to Congress outlining strategies to improve the taxpayer experience, employee training and organizational structure to comply with the provisions of the Taxpayer First Act of 2019. The agency’s Taxpayer Experience Strategy includes six components, including expanded digital services, proactive outreach and education and enterprise data management and advanced analytics. 

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TIGTA: Taxpaper Data Not Affected by SolarWinds Product Breach

Internal Revenue Service

Russell George, inspector general for tax administration at the Internal Revenue Service (IRS), informed House Ways and Means Oversight Subcommittee Chairman Bill Pascrell and ranking member Mike Kelly of the steps the Treasury IG for Tax Administration has taken to ensure security of taxpayer information following a compromise involving SolarWinds Orion products.

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Chuck Rettig: IRS Speeds Up Programming, ‘Health Testing’ for IT Systems Amid Budget Uncertainty

Chuck Rettig

Chuck Rettig, commissioner of the Internal Revenue Service (IRS), said the IRS has expedited “health testing” and programming work on information technology systems partly due to uncertainty over the passage of a comprehensive budget for fiscal year 2021 in Congress before a stopgap measure ends on Dec. 11th. The IRS introduced a six-year IT modernization initiative in April 2020. 

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CMS, IRS Senior Leaders Talk Using AI to Automate Data Processing, Fraud Detection

Data Processing

The Centers for Medicare and Medicaid Services (CMS) is looking into consolidating its enterprise data in addition to using artificial intelligence and machine learning for fraud detection activities. Bobby Saxon said that the Department of Health and Human Services (HHS) unit intends to implement automation for various agency use cases in three to six months.

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Rajive Mathur to Step Down as SSA CIO; SSA Administrator Andrew Saul Quoted

Rajive Mathur

Rajive Mathur, deputy commissioner and chief information officer at the Social Security Administration (SSA), will step down as CIO on Oct. 26th but will continue to work at SSA through the end of 2020 as a senior adviser within the commissioner’s office. Mathur joined SSA in June 2017 from the IRS. 

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IRS Seeks Methods to Improve Procurement via Labor Data

IRS

The Internal Revenue Service (IRS) has launched a $7M solicitation to help the U.S. government improve deliveries of products and services. The solicitation calls for industry to propose ideas on how to gather, analyze, visualize and manage labor data relevant to procurement. The agency launched the solicitation through the Pilot IRS experimental contract vehicle.

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New IRS Office Starts With IT Pilot Projects to Simplify Business Processes; Mitchell Winans Quoted

IRS

The Internal Revenue Service’s newly established enterprise digitalization and case management office is designing information technology pilot projects to improve taxpayers’ experiences by going paperless and streamlining business processes.

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