Rosetta Lue, senior contact center adviser at the Department of Veterans Affairs’ Office of Information Technology, said the department plans to employ artificial intelligence tools to reform its customer service operations, Federal
MoreDepartment of Veterans Affairs Secretary Robert Wilkie has said VA will work closely with the Defense Department over the next decade in efforts to deploy and ensure interoperability of their updated electronic health
MoreJames Paul Gfrerer, the White House’s nominee for the role of assistant secretary for information and technology at the Department of Veterans Affairs, is scheduled on Sept. 5 to appear before the Senate
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The Department of Veterans Affairs has appointed Pamela Powers, a more than 28-year U.S. Air Force veteran, as chief of staff and named three other senior officials to help implement President Trump’s priorities
MoreRobert Wilkie, former undersecretary for personnel and readiness at the Defense Department, received Senate confirmation Monday to lead the Department of Veterans Affairs via a 86-9 vote, The Hill reported Monday. He
MoreRobert Wilkie, the White Houseâs nominee for the secretary role at the Department of Veterans Affairs, has said the electronic health records system and information technology modernization are among his primary priorities
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Representatives Phil Roe, R-Tenn., chairman of the House Committee on Veterans Affairs, and Tim Walz, D-Minn., a ranking committee member, have announced a new subcommittee to oversee the VA’s technology update initiatives, Nextgov reported
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Peter OâRourke, chief of staff at the Department of Veterans Affairs, has been appointed to serve as VA secretary on an acting basis. He will replace Robert Wilkie, interim VA secretary who
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Paul Lawrence, former public sector vice president of Kaiser Associates, has been appointed to serve as the Department of Veterans Affairs‘ undersecretary for benefits, effective today. He holds decades of accounting experience,
MoreThe Department of Veterans Affairs has finalized a rule for VA clinicians to provide medical services to former military personnel with the use of virtual technology. VA said Friday the Authority of Health
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