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Tag Archives: social media

DHS’ Brandon Wales Cites Hurdles to Gov’t Threat Monitoring

A Department of Homeland Security official has cited bureaucracy as one of the reasons why federal agencies are behind in the adoption of platforms that seek to detect and monitor insider threats in their data networks, Fedscoop reported Thursday. Brandon Wales, director of DHS’ office of cyber and infrastructure analysis, made the remarks at …

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Profile: Justin Herman, Federal Social Media Lead at GSA

Justin Herman serves as manager of government-wide social media and digital engagement programs within the General Services Administration‘s citizen services and innovative technologies office. He leads federal efforts to transform public service delivery and oversees the SocialGov network, which comprises more than 1000 digital service leaders at more than U.S. …

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FBI’s Michael Steinbach: Domestic, Int’l Collaboration to Help Efforts Against Domestic Terror

Michael Steinbach, assistant director of FBI‘s counterterrorism division, told a subcommittee of the House Judiciary Committee that the bureau continues to monitor homegrown violent extremists and foreign fighters joining the Islamic State group. In the testimony published Thursday on the FBI website, Steinbach told the subcommittee on crime, terrorism, homeland security and investigations …

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Jeh Johnson: DHS, Army to Increase Cooperation to Combat Evolving Threats

Homeland Security Secretary Jeh Johnson has called for closer cooperation between his department and the U.S. Army to counter threats and address public concerns through fact-based dialogue and messaging, DoD News reported Tuesday. Jim Garamone writes Johnson noted the need to align efforts, particularly in counterterrorism, as threats evolve and terrorists utilize technology to recruit fighters and …

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GSA Unveils Toolkits for Federal Social Media Efforts; Justin Herman Comments

The General Services Administration‘s DigitalGov office has released three new social media tool kits to aid federal agencies’ social engagement efforts in support of the SocialGov program, Fedscoop reported Monday. The federal social media policy development tool kit on Hackpad, a USAID guide for social media outreach in developing countries and the revised federal social media …

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Dinand Tinholt: Capgemini Report Tackles Innovation as New Focus for European e-Gov’t Sites

Capgemini has published a report for the European Commission that tackles how European governments can harness new technologies to deliver public services. “With wider services now in place, governments across Europe should now focus on innovating to streamline customer communications with citizens to increase satisfaction and close the gap on expectations,” …

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