Salesforce has launched ‘Salesforce Anywhere’ to provide enhanced technologies and platform services to help organizations retrieve greater levels of productivity and customer success during and after the COVID-19 pandemic, the company announced on Thursday.

“The COVID-19 crisis has taught us that companies must be able to sell, service, market and collaborate from anywhere, and that won’t change in a post-pandemic world,” said Bret Taylor, president and COO Salesforce.

Salesforce reported that nearly 70 percent of people believe the pandemic will permanently change the nature of work and more than 50 percent say that flexible work locations are very important to them. The company’s solution will enable an all-digital, work-from-anywhere business model.

Salesforce Anywhere will enable organizations to sell, service and market from anywhere. The platform will be powered by Salesforce Customer 360 and include new industry-specific technology. The platform will also promote collaboration from anywhere by embedding chat, alerts, comments and video directly into the Salesforce service offerings.

The company will enable the workforce to work from any location by integrating an employee service solution and new employee data model that will allow organizations to build, manage and scale employee apps and services quickly and securely.

Salesforce has also integrated MuleSoft and Einstein Recommendations to provide data and build employees’ skill set. With the addition, users will be able to understand data and unlock insights to make better decisions as well as drive their company’s digital transformation.

Users can subscribe to real-time alerts for any changes and updates made within Salesforce. Customers may also gain access to instant message or video, while looking at the same page together within Salesforce.

Salesforce will offer a new native real-time chat and video experience powered by Amazon Chime. Zoom will also be offered as an out-of-the-box integration so that organizations can leverage their video conference of choice. Teammates will be able to work on the same Salesforce page and follow teammates to other parts of Salesforce, so teams can work side-by-side.

“With Salesforce Anywhere we’re empowering customers of every size, location and industry to digitally transform with confidence in this all-digital, work-from-anywhere world,” added Taylor.

About Salesforce

Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, artificial intelligence, voice and blockchain—to create a 360-degree view of their customers.

Karen St. Germain, director of NASA’s Earth Science division, said her top priority will be finding ways to implement the Earth science decadal survey, SpaceNews reported Wednesday.

“The decadal survey is a pretty ambitious plan that also calls on us to deliver on the program of record from the prior decadal,” St. Germain said Tuesday at an online meeting of NASA’s Earth Science Technology Forum. “We’ve got a fairly encumbered Earth science budget for the next several years, so one challenge will be starting up the new decadal missions within the resources that we have.”

She explained that technology improvements, rising commercial Earth observation capabilities and increasing demand for actionable information to study environmental conditions like climate change are some of the factors that pose challenges in executing the recommendations from the decadal survey.

St. Germain, who joined the National Oceanic and Atmospheric Administration (NOAA) in early June 2020, said she would use her experience at NOAA to help improve collaboration with NASA in the field of Earth observation.

NASA’s proposed budget for fiscal year 2021 requested $1.77 billion for the Earth science division, which secured $1.97 billion in FY 2020 appropriations.

The program management office (PMO) for the Federal Risk and Authorization Management Program (FedRAMP) has launched an initiative that seeks to train liaisons in sharing resources and knowledge about the cloud certification process.

FedRAMP said Wednesday that the PMO will implement a “train-the-trainer” model for liaisons at more than 30 participating agencies as part of the Agency Liaison Program to help facilitate knowledge sharing and collaboration across the government.

The new initiative seeks to help industry and agencies advance cloud adoption efforts and sets up a formal feedback mechanism for process improvement. It was created in response to client feedback the PMO received from the ACT-IAC FedRAMP working group and the FedRAMP Ideation Challenge.

The FedRAMP PMO said it has had a kick-off meeting and initial training session with agency liaisons and will hold additional training sessions in July 2020.

The Defense Counterintelligence and Security Agency (DCSA) has launched a mobile application that will work to provide users with training and educational resources on insider threats.

The Insider Threat Sentry app allows users to view graphic novels, videos, preparedness guides and infographics that discuss various insider threats from workplace violence to active shooting scenarios, DCSA said Monday. The app also features online courses, webinars, news, real-world applications of counter-insider threat education as well as multiple seasons of the Vigilance video series.

“InT Sentry allows security professionals, insider threat practitioners, and anyone with an interest in national security to easily access high-quality resources,” Rebecca Morgan, chief of the Center for Development of Security Excellence’s insider threat division, said in a report.

The Air Force Life Cycle Management Center's (AFLCMC) tanker directorate incorporated an updated transponder system designed to provide airspace visibility to air traffic control into the U.S. Air Force's KC-135 Stratotanker aircraft. 

The Automatic Dependent Surveillance-Broadcast Out system works to broadcast the location and position of an aircraft in real-time to provide aircrews with situational awareness capacities on nearby air vehicles, USAF said Tuesday. AFLCMC conducted "bite-size" field maintenance activities to streamline the modification of the KC-135 fleet into field-level box swap and routine flight software update efforts.

The team has already updated over 99 percent of the fleet and is slated to modify the last batch of aircraft after its return from deployment. The Federal Aviation Administration (FAA) required the Air Force to implement the ADS-B Out platform to allow the KC-135 fleet to travel within controlled airspace.